Bilingual BPO & marketing outsourcing for Canadian brands.
English and French-Canadian support, digital marketing and back-office teams for Canadian fintechs, insurers and B2B firms — CASL and PIPEDA compliant, aligned to Eastern, Central, Mountain and Pacific business hours.
Why CA teams pick Digitel Media
- Bilingual English / French-Canadian agents for national coverage.
- CASL express-consent tracking on every marketing touchpoint.
- National DNCL scrubbing on outbound calling programs.
Compliance stack for Canada
Every CA engagement runs on region-specific data and outbound controls — reviewed with your legal team before go-live.
Services delivered to Canada
Who we work with in Canada
- Canadian personal lending & credit-card acquisition
- P&C, health and life insurance transfer campaigns
- B2B lead-gen pods for Toronto, Montréal and Vancouver SaaS
Metros we cover in Canada
Remote-delivered from our Ahmedabad HQ; teams work in your metro's business hours.
Contact us from Canada
- Currencies
- CAD, USD
- Payment
- EFT, Wire Transfer, Credit Card
- Languages
- English, French
- Price range
- $$
CA FAQs
Common questions from Canada buyers about scope, billing, hours and compliance.
Do you serve clients based in Canada?
Yes. We run dedicated CA pods for digital marketing, call center outsourcing, list management and virtual assistance — remote-delivered from our Ahmedabad HQ and aligned to Canada business hours. 24/7 coverage across EST, CST, MST and PST — including Atlantic and Newfoundland windows on request.
Which business hours and timezone does your CA desk cover?
24/7 coverage across EST, CST, MST and PST — including Atlantic and Newfoundland windows on request. Our published desk hours are 08:00–20:00 local (Monday, Tuesday, Wednesday, Thursday, Friday), based on America/Toronto. 24/7 desks are available on request.
How do you bill Canada clients and which payment methods do you accept?
Invoiced in CAD or USD. Wire and EFT accepted. We accept EFT, Wire Transfer, Credit Card. Typical engagement pricing sits in the $$ band; a fixed scope and monthly retainer are shared in writing before kickoff.
Which compliance and data-protection frameworks do you operate under in Canada?
Every CA engagement runs on: PIPEDA & provincial privacy laws; CASL-compliant email & SMS; CRTC Unsolicited Telecommunications Rules; OSFI-aware financial workflows. We sign a DPA (and SCCs where cross-border transfers apply) before any production data is exchanged.
What languages do your CA agents work in?
Our CA pods operate in English, French. Agents are briefed on local buyer nuance, objection handling and regulated-industry language before going live.
How do we start a Canada engagement?
Email info@digitelmedia.net or use the inquiry form on this page. We respond within one CA business day with a scoping call, a pilot plan and pricing — no long-term lock-in required to start.